The Challenge for Signal Financial Credit Union
Signal Financial Credit Union needed to refresh and reposition its brand to cultivate a new generation of members, both in and beyond its Washington, DC footprint.
OUR approach
Leveraging primary research along with in-depth secondary research, Overabove uncovered key insights into the financial habits and mindsets of Gen Z. Building on Signal’s recognizable “obsession” concept, we crafted a campaign that spoke directly to this audience’s priorities: convenience, flexibility, simplicity and achieving future goals.
To further distinguish Signal from traditional banks—institutions that our target audience expressed significantly less trust in—we underscored that membership also means ownership. We produced a suite of strategic assets to drive the campaign, including print, digital display, video and search ads supported by conversion tools that showcased Signal’s new operational advancements.
THE results
Our fresh, insight-driven campaign delivered measurable momentum for Signal. Loan application page views climbed by 46%, including a 32% lift from non-members, while engagement soared 180% as more users stayed on the site for five minutes or longer. In just one month, 119 form submissions underscored how effectively the campaign inspired action.