signal-financial-credit-union-logo-white

The Challenge for Signal Financial Credit Union

Signal Financial Credit Union needed to refresh and reposition its brand to cultivate a new generation of members, both in and beyond its Washington, DC footprint.

OUR approach

Leveraging primary research along with in-depth secondary research, Overabove uncovered key insights into the financial habits and mindsets of Gen Z. Building on Signal’s recognizable “obsession” concept, we crafted a campaign that spoke directly to this audience’s priorities: convenience, flexibility, simplicity and achieving future goals.

To further distinguish Signal from traditional banks—institutions that our target audience expressed significantly less trust in—we underscored that membership also means ownership. We produced a suite of strategic assets to drive the campaign, including print, digital display, video and search ads supported by conversion tools that showcased Signal’s new operational advancements.

signal-website-mockup
signal-web-mockup-3page
signal-mobile-site
signal-brand-gif
signal-become-member
signal-credit-gif
brand-standards-signal
signal-billboard
signal-retractable-banner
signal-cards-static
signal-direct-mail
signal-print-ad

THE results

Our fresh, insight-driven campaign delivered measurable momentum for Signal. Loan application page views climbed by 46%, including a 32% lift from non-members, while engagement soared 180% as more users stayed on the site for five minutes or longer. In just one month, 119 form submissions underscored how effectively the campaign inspired action.